Shipping & Refund Policy
Thank you for visiting and shopping with Pamper Me Beauty Bar! We ship all orders via the United States Postal Service (USPS). You will receive an email update with your tracking number once your order has shipped.
PROCESSING AND DELIVERY TIMES
All orders are processed within 4–10 business days of receipt. However, we don't process or ship orders on weekends (Friday, 5 pm EST through Sunday) or holidays. In case we receive a high volume of orders, there may be a delay of a few days in processing and shipping your order. Additionally, please be aware that shipping delays due to factors like high holiday volumes or bad weather may affect your estimated delivery date.
Shipping charges for your order will be calculated and displayed at checkout.
CUSTOMS FEES AND IMPORT TAXES
Pamper Me Beauty Bar is not responsible for customs and taxes on your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
REFUNDS & EXCHANGES
All products are final sale. Returns are accepted only for damaged or incorrect items.
If you receive a damaged product, please notify us via email within 48 hours of the delivery date. In your email, kindly include photos of the issue and a screenshot of the order confirmation email. We will respond to your email promptly and take the necessary actions to ensure your replacement is processed and dispatched.
Missing or Lost packages
Pamper Me Beauty Bar cannot be held responsible for any lost or stolen orders, including but not limited to packages that have been lost, stolen or damaged during shipment. If your package goes missing during transit, please contact your local post office and file a claim with USPS. Please be aware that refunds will not be issued due to USPS errors. You are responsible for filing a claim with USPS if the order is not found.
Pamper Me Beauty Bar will not be held responsible if the customer provides an incorrect shipping address and the package cannot be retrieved.
How Can We Get In Touch With Pamper Me Beauty Bar?
You can contact us via email, TEXT, or contact page:
Email: Pampermebeautybar19@gmail.com
Number: 443-910-1340 (TEXT ONLY)
PLEASE ALLOW UP TO 24-48 HOURS FOR A RESPONSE